ServiceNow Customers Were Routing Identity Work, Not Governing It — RoboMQ Just Closed the Gap

By: Alex Mercer – SeaPRwire – ServiceNow is excellent at approvals, catalogs, and CMDB records. That is not identity governance. Routing an access request through a workflow is not the same as evaluating deterministic policy, discovering entitlements with AI and ML, or running full Joiner-Mover-Leaver automation across hundreds of systems. Most ServiceNow customers still live […]