Athena Bitcoin Global Commemorates Customer Appreciation Month by Showcasing Industry-Leading, Multi-Layered Defense Strategy Against Financial Fraud

MIAMI, FL – 10/09/2025 – (SeaPRwire) –  In an era marked by increasingly sophisticated financial scams, Athena Bitcoin Global, a preeminent force in the cryptocurrency kiosk sector with an expansive network across 34 U.S. states, Puerto Rico, and three nations in Central and South America, is leveraging Customer Appreciation Month to pull back the curtain on its exhaustive, multi-faceted framework of compliance protocols and consumer protection initiatives. The company’s mission is to transcend the simple act of currency exchange, aiming to establish a new global benchmark for security, consumer education, and trust within the digital asset ecosystem.

“At the very core of our operational philosophy lies an unwavering and non-negotiable commitment to the safety and security of every individual who interacts with an Athena Bitcoin kiosk,” stated Matias Goldenhörn, Chief Executive Officer of Athena Bitcoin. “This Customer Appreciation Month, our gratitude is best expressed not just through words, but through demonstrable action. We are relentlessly fortifying our physical and digital infrastructures, rigorously training our personnel, and empowering our users with knowledge. We maintain a particular vigilance in protecting more vulnerable demographics, including senior citizens, who are disproportionately targeted by malicious actors employing fraudulent schemes designed to exploit trust and create urgency.”

Athena Bitcoin’s kiosks serve as intuitive, self-service portals that facilitate the instantaneous conversion of physical cash into bitcoin. A fundamental and critical differentiator from traditional banking institutions or certain online exchanges is Athena’s operational model: the company acts purely as a transactional conduit. It never takes custody of a customer’s digital assets, does not hold customer balances of cryptocurrency or fiat currency, and does not provide online storage accounts. This ensures that from the initiation to the completion of a transaction, the customer perpetually maintains sovereign control over their assets within their own personal digital wallets, drastically reducing counterparty risk.

“On behalf of our entire global team, we extend our deepest gratitude to our community of users, which includes nearly one million served since our inception. Their trust is the bedrock of our enterprise,” Goldenhörn continued. “Many of our long-term customers depend on our kiosks for their consistent reliability and security for conducting on-the-spot exchanges. This aligns perfectly with our founding mission: to demystify cryptocurrency and provide secure, user-friendly access that fosters financial inclusion and empowerment for every segment of society, regardless of their technical proficiency.”

To actualize this promise of a secure user experience, Athena Bitcoin has architected a comprehensive, defense-in-depth strategy that integrates cutting-edge technology with human-centric processes. This holistic approach to safety encompasses several critical pillars:

  • Unambiguous Transparency:Every kiosk features crystal-clear, step-by-step instructions and upfront pricing information with no hidden fees, ensuring users are fully informed before they commit to a transaction.
    • Proactive, Law-Aligned Warnings: Prominent, state-specific consumer protection notices and mandatory warnings are displayed, explicitly advising users to never send bitcoin to anyone they have only met online or on the instruction of an unsolicited phone caller, which are hallmarks of prevalent “pig butchering” and impersonation scams.
    • Intelligent Transaction Monitoring: System-enforced daily transaction limits and sophisticated velocity controls actively monitor for anomalous activity patterns that could indicate potential coercion, account takeover, or theft, allowing for timely intervention.
    • Strategic, Secure Siting: All kiosks are deployed in carefully selected, high-traffic, well-managed, and brightly lit public locations, such as major retail chains and shopping centers, to ensure a safe physical environment for users.
    • Continuous Consumer Education: A dedicated resource center on athenabitcoin.com and within the company’s mobile app provides constantly updated information on the latest identified fraud schemes and best practices for self-custody and security.
    • Agile Cybersecurity Posture: Frequent and mandatory software updates are deployed across the entire kiosk network to promptly patch vulnerabilities and address novel and emerging security threats.

Moving beyond passive warnings, Athena has engineered a unique and mandatory five-step attestation process integrated directly into every transaction workflow. This series of on-screen prompts requires active user acknowledgment at multiple critical junctures. Users must explicitly confirm that the destination wallet address belongs to them, affirm they recognize common red flags associated with scams, and verify they are not under any form of external pressure or duress to complete the transaction.

“These interactive attestations represent one of the most potent and effective technological safeguards we have implemented to combat coerced transactions,” Goldenhörn explained. “They function as deliberate pause points, ensuring the customer is not on autopilot but is instead fully conscious, in control, and making an informed decision before authorizing what is, by blockchain design, an irreversible action.”

Furthermore, Athena Bitcoin proactively engages in shaping a safer industry-wide environment through collaboration with key regulatory bodies, law enforcement associations, and legislative groups. This external engagement includes:

  • Maintaining membership with the Republican Attorney General Association (RAGA), supporting its objectives for fostering a stable, predictable, and fair legal and regulatory framework for businesses and consumers alike.
    • Strict adherence to the comprehensive bitcoin kiosk safety and compliance guidelines promulgated by the Financial Industry Regulatory Authority (FINRA).
    • Active participation in critical industry forums such as the Crypto Banking & Compliance (CBC) Summit, led by Athena’s Chief Compliance Officer, Sam Nazzaro, a former official with the U.S. Department of Justice, who brings a deep understanding of regulatory expectations and fraud prevention.
    • Strategic engagement with the Florida International Bankers Association (FIBA)to share intelligence and best practices in the collective fight against transnational financial fraud and money laundering.

About Athena Bitcoin Global

Athena Bitcoin Global is a pioneering financial technology company operating an extensive international network of proprietary, self-service cryptocurrency kiosks. These freestanding terminals enable consumers to seamlessly buy and sell bitcoin using cash or debit. The company strategically positions its machines within high-visibility retail locations across thirty-four U.S. states, Puerto Rico, and three countries in Central and South America. Beyond its kiosk network, Athena Bitcoin Global’s robust fintech platform also powers point-of-sale merchant payment solutions via Athena Pay and offers personalized, over-the-counter trading services through its Athena Plus division. For more information, please visit www.athenabitcoin.com or follow the company on Twitter and LinkedIn.

Forward-Looking Statements

This press release contains statements that constitute “forward-looking statements” as defined under the U.S. Private Securities Litigation Reform Act of 1995. These statements, which include projections about future operations, market conditions, and the completion of strategic initiatives, are based on current expectations and involve inherent risks and uncertainties. Terminology such as “anticipate,” “believe,” “continue,” “estimate,” “expect,” “intend,” “may,” “plan,” “potential,” “predict,” “project,” “should,” “target,” “will,” and similar expressions are intended to identify these forward-looking statements. Actual results and outcomes may differ materially from those projected due to numerous factors, including uncertainties related to general economic conditions, regulatory changes, market volatility, and the risks detailed periodically in the company’s filings with the Securities and Exchange Commission (SEC). Any forward-looking statement speaks only as of the date on which it is made, and Athena Bitcoin Global expressly disclaims any obligation to update or revise these statements, whether resulting from new information, future events, or otherwise.