CALGARY, AB – 14/02/2026 – (SeaPRwire) – In a move aimed at modernizing operational collaboration across distributed service networks, KnowHow has entered into a strategic collaboration with Rainbow Restoration®, a Neighborly® company operating nearly 400 franchise locations worldwide. The initiative will introduce AI-driven knowledge management infrastructure designed to unify expertise and streamline problem-solving across the franchise system.
Multi-location franchise organizations often face a structural challenge: while individual franchise owners operate independently, they frequently encounter similar operational scenarios. Historically, solutions have been shared through calls, regional meetings, or informal peer exchanges—leaving valuable institutional knowledge fragmented and difficult to access at scale.
The new collaboration seeks to convert that collective expertise into a centralized, searchable knowledge ecosystem. By leveraging KnowHow’s AI-powered platform, operational insights—from insurance documentation workflows to technical restoration procedures—can be captured, organized, and made instantly accessible across the network.
Josh Miller, President of Rainbow Restoration, noted that while franchise owners bring deep expertise in restoration services, they should not have to repeatedly solve challenges that others within the network have already addressed. He emphasized that when a franchise owner develops an effective solution to a complex issue, that knowledge should be immediately available to peers across the organization rather than confined to periodic meetings or informal channels.
Peer-to-peer collaboration has long been embedded in Rainbow Restoration’s culture. Franchise owners frequently consult one another to exchange best practices and troubleshoot business challenges. According to Pat Riley, franchise owner of Rainbow Restoration of South Central Iowa, the new platform ensures that these valuable conversations are transformed into documented, searchable resources that benefit the entire system.
KnowHow’s platform is designed to convert individual expertise into durable operational infrastructure. Through a mobile-first interface, franchise teams can quickly retrieve proven solutions, reducing downtime and accelerating service delivery. The result is a more responsive organization capable of restoring homes and businesses with greater speed and consistency.
The collaboration also reflects a broader trend among franchise brands investing in digital operational frameworks. As franchise networks grow in size and geographic complexity, centralized knowledge systems are becoming critical for maintaining brand standards and operational efficiency.
Leighton Healey, CEO of KnowHow, stated that the partnership builds upon the existing collaborative strength of the Rainbow Restoration network by making knowledge exchange immediate and comprehensive. Faster access to validated solutions, he noted, directly translates into improved service outcomes for local communities.
About KnowHow
KnowHow is an AI-powered knowledge management platform built to help restoration companies enhance workforce productivity through instant access to operational procedures and best practices. By consolidating institutional knowledge into a centralized, mobile-friendly system, the platform supports consistent execution from day one.
About Rainbow Restoration®
Rainbow Restoration®, a Neighborly® company, is a global franchise organization providing residential and commercial restoration and cleaning services. Established in 1981, the brand offers services ranging from water, smoke, and fire damage restoration to carpet and upholstery cleaning and deodorization. Operating from nearly 400 locations worldwide, Rainbow Restoration® is part of Neighborly®, a global family of more than 30 service brands with approximately 5,500 franchise locations across North America and Europe, serving millions of customers annually.