MONTRÉAL, QUEBEC – 06/02/2026 – (SeaPRwire) – Hotels are increasingly turning to automation to keep pace with rising guest expectations and ongoing staffing pressures. In this context, Sadie, a voice AI agent purpose-built for hospitality, has introduced a new integration with Cloudbeds, a leading unified hospitality platform. The collaboration enables Cloudbeds users to automate inbound guest calls while preserving a high-touch experience, helping properties increase direct bookings and redirect staff attention to on-property service.
With the new integration, hotels operating on Cloudbeds can deploy Sadie as an intelligent, always-available voice agent. Sadie answers calls instantly, provides real-time room rates and availability, and creates or manages reservations directly within the Cloudbeds system. By connecting voice interactions to live operational data, the solution allows hotels to respond to guest inquiries without delays or manual intervention.
Positioned as an extension of the front desk, Sadie supports a wide range of guest needs around the clock. From booking and modifying reservations to handling service requests and assisting with late-night access issues, the AI agent delivers immediate, multilingual assistance to both guests and hotel teams. By absorbing high call volumes and after-hours inquiries, Sadie helps reduce front-desk congestion and minimizes missed booking opportunities.
According to Cloudbeds, the integration reflects a growing demand for tools that combine automation with real-time accuracy. By linking Sadie’s voice capabilities directly to the Cloudbeds platform, hotels can manage reservations and guest inquiries more efficiently while maintaining consistency across channels.
Sadie notes that hospitality teams are under pressure to deliver fast, personalized service at every interaction, often with limited resources. Integrating with Cloudbeds allows the AI agent to ensure every call is answered, every booking opportunity is addressed, and staff can remain focused on delivering in-person experiences that matter most to guests.
Because Sadie draws directly from Cloudbeds’ live data, each interaction reflects the individual property’s rates, availability, and brand voice. This creates a seamless and familiar guest experience from the first phone call through the stay itself.
Together, Sadie and Cloudbeds provide hotels with a way to modernize guest communications, eliminate long hold times and missed calls, increase direct revenue, and free staff to concentrate on service quality and guest satisfaction.
About Cloudbeds
Cloudbeds is hospitality’s only intelligent growth engine, offering a unified platform trusted by hoteliers in more than 150 countries. Designed to replace fragmented technology stacks, Cloudbeds brings operations, revenue, distribution, and guest experience into a single system. Its platform is enhanced by Signals, a hospitality-focused AI model that helps properties anticipate demand, optimize operations, and deliver more personalized and profitable guest journeys. Founded in 2012, Cloudbeds has received multiple industry awards, including recognition from Hotel Tech Report, the World Travel Awards, and Deloitte’s Technology Fast 500.
About Sadie
Sadie is a 24/7 voice AI agent built specifically for the hospitality industry. Serving as an always-on extension of hotel and restaurant teams, Sadie answers guest calls instantly, shares property information, provides real-time availability and pricing, and manages reservations end to end. Headquartered in Montreal and owned by Valsoft, Sadie focuses on helping hospitality operators increase bookings, reduce staff workload, and deliver smoother, more personal guest interactions.